❓ Frequently Asked Questions (FAQ)

1. Are your t-shirts personalized?

Yes! All our t-shirts are made to order and can be personalized with names, text, or custom details as shown on each product page.

2. How do I customize my t-shirt?

Simply:

1. Enter your personalization details in the provided field

2. Choose your size and color

3. Add the product to your cart and place your order

We’ll take care of the rest.

3. How long does production take?

Because each item is custom-made, production typically takes 1-2 business days before shipping.

4. How long does shipping take?

Shipping times depend on your location:

• United States: 3–7 business days

• Canada: 5–10 business days

• United Kingdom: 3-5 business days
• Europe: 3-5 business days

Tracking information will be provided once your order ships.

5. How much does shipping cost?

Shipping costs vary by destination and are calculated at checkout.
You’ll see the final shipping price before completing your purchase.

6. Can I change or cancel my order?

Because our products are personalized and made to order, orders cannot be changed or canceled once production has started.
If you notice an error immediately after ordering, please contact us as soon as possible.

7. Do you accept returns or exchanges?

Since all items are custom-made, we do not accept returns or exchanges unless:

• The item arrives damaged

• There is a printing error

• The wrong item was received

If any of these occur, please contact us and we’ll make it right.

8. What if my order arrives damaged or incorrect?

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue.
We’ll offer a replacement or refund as appropriate.

9. What sizes do you offer?

We offer a wide range of unisex sizes.
Please refer to our Size Guide on the product page to choose the best fit.

10. How should I care for my t-shirt?

To keep your shirt looking great:

• Wash inside out in cold water

• Do not bleach

• Tumble dry low or hang dry

• Do not iron directly on the print

11. Will the print fade over time?

We use high-quality printing techniques designed to last.
With proper care, your design will remain vibrant after many washes.

12. Do you ship internationally?

Yes! We ship to the United States, Canada, the United Kingdom, Europe, and other international destinations.

13. Will I receive a tracking number?

Yes. Once your order ships, you’ll receive a tracking number via email.

14. Are your designs original?

Yes. All designs offered by CreateMyShirt are original or created specifically for our products.

15. How can I contact customer support?

You can reach us through our Contact Us page or by email.
We aim to respond within 24 business hours.